CAFE FRANCAIS - TUCSON, AZ

What a horrid experience!

The prices here are so expensive and the service sometimes friendly (which it was on our yesterday visit) and sometimes haughty and arrogant with an attitude of "i've really got a lot better things to do than serve you a meal" and the food not very good. and you might ask, why in the hell did you go back?  I'm asking myself that without a good answer.

My almond croissant  was almost $6. Every other bakery that makes croissants are #1 cheaper and #2 larger and #3 better. Even Trader Joe's frozen almond croissants (for  $1 each) put these to shame. I also ordered scrambled eggs (ok), hashed browns (tasted frozen and they were greasy) and bacon (ok.) My bill was $15 and change.

 my friend, Chris, ordered a spinach quiche and it resembled a compressed spinach garden; very unappealing. She couldn't eat it so asked the waitress if she could have the quiche Lorraine instead. Well, the next thing we knew was the owner, Nicole, telling the waitress (why she didn't have the courtesy to talk directly to Chris i don't know since she was only like 4 steps away from our table) that she would have to charge for a substitute meal. that "she ordered it and she must eat it." and if she allowed an exchange for Chris she'd have to do it for everyone.

Does this happen that often? and if it does, wouldn't a restaurant owner want to know that because it just might be a clue that food quality is lacking. I've never never been in a situation where i've heard  the equivalent of "you've made your bed and now you lay in it". Isn't it illegal to charge for something the customer didn't get?

The owner repeated all this scolding a second time too. The waitress was very very apologetic.

Very unpleasant experience. Maybe this is why their other restaurant La Delice on Tanque Verde closed. Off with her head, I say!!